At Catched.com, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a refund within 14 days of the original purchase date.
Refund requests submitted more than 14 days after the purchase date are not eligible for a refund.
To request a refund, please contact our support team through the contact details available on Catched.com and include your order information.
If approved, refunds will be issued to the original payment method used for the purchase. Please allow a reasonable processing time for the refund to appear, depending on your payment provider or bank.
This Refund Policy does not affect any statutory consumer rights that may apply under applicable law.