Effective Date: April 25, 2026
These Terms and Conditions govern access to and use of Catched.com and all related services, websites, software, tools, applications, and features (collectively, the “Platform”). The Platform is operated by Catched Ltd and/or its affiliates (“Catched”, “we”, “us”, or “our”).
By creating an account, accessing, browsing, or using the Platform, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and legally capable of entering binding agreements. You represent that all information you provide is accurate, complete, and current.
We may suspend or terminate accounts containing false, misleading, incomplete, or unverifiable information.
2. Nature of Services
Catched provides technology-enabled services related to domain names and digital assets, which may include:
backorders
acquisition requests
monitoring tools
drop-catching services
brokerage assistance
marketplace tools
account management tools
subscriptions
related digital services
Availability of any service may vary by jurisdiction, registry rules, technical feasibility, or internal risk controls. We do not guarantee that any requested domain or digital asset will be obtained.
3. Account Security
You are responsible for:
maintaining login credentials securely
all activity conducted through your account
keeping contact and billing information updated
You must notify us immediately of unauthorized access.
4. Payments
All fees are payable in advance unless otherwise stated. We may accept payment methods including cards, wallets, bank transfer, cryptocurrency, or third-party processors.
You authorize Catched and its payment providers to charge the selected payment method for all amounts due. Failure of payment may result in suspension, cancellation of services, or loss of bids/orders.
5. No Refunds
All sales are final. Due to the nature of digital services, domain opportunities, automated processing, and third-party costs, all fees, subscriptions, bids, acquisitions, processing charges, and completed orders are non-refundable, except where required by mandatory applicable law.
Please review our separate Refund Policy for further details.
6. Auctions, Orders, and Requests
Where bidding, backordering, or acquisition requests are available:
submissions are binding
accidental bids remain the user’s responsibility
successful outcomes create immediate payment obligations
failure to pay may result in account sanctions
We reserve the right to cancel, reverse, or refuse transactions affected by fraud, error, abuse, or technical malfunction.
7. Domain Name Rules
Users are solely responsible for ensuring compliance with all registry, registrar, ccTLD, gTLD, eligibility, naming, and local legal requirements.
Catched is not responsible if a domain cannot be registered, transferred, retained, or used due to third-party rules or regulatory restrictions.
8. Intellectual Property
All software, branding, databases, interfaces, content, and proprietary systems of the Platform remain our exclusive property or licensed property.
No scraping, copying, reverse engineering, resale, or unauthorized commercial use is permitted.
9. Prohibited Use
You may not use the Platform for:
unlawful conduct
fraud
sanctions evasion
IP infringement
spam
credential abuse
payment abuse
system interference
automated misuse without authorization
We may investigate and restrict accounts at our discretion.
10. Compliance and Verification
We may request identity, source-of-funds, business, tax, or compliance documentation at any time. Failure to cooperate may result in delayed services, holds, suspension, or closure.
11. Third-Party Services
The Platform may interact with registries, registrars, payment processors, hosting providers, data providers, and external systems.
We are not liable for failures, downtime, delays, policy changes, pricing changes, or actions of third parties.
12. Limitation of Liability
To the maximum extent permitted by law:
Catched shall not be liable for indirect, incidental, consequential, punitive, or special damages
loss of profits, data, goodwill, opportunity, or business interruption is excluded
total aggregate liability shall not exceed the total fees paid by the user to Catched during the 3 months preceding the claim
13. Indemnity
You agree to indemnify and hold harmless Catched Ltd, affiliates, officers, staff, and contractors against claims arising from your use of the Platform, violations of these Terms, or misuse of services.
14. Suspension and Termination
We may suspend, restrict, or terminate access immediately where we reasonably believe there is:
legal risk
payment risk
fraud risk
abuse
security concern
breach of these Terms
15. Modifications
We may modify these Terms from time to time. Updated versions become effective when published on the Platform. Continued use after publication constitutes acceptance.
16. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Gibraltar. Any dispute shall be subject to the exclusive jurisdiction of the courts of Gibraltar, except where mandatory law requires otherwise.
17. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
18. Contact
Official notices and support requests must be submitted through the contact methods published on Catched.com.